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Recent newsletters have focused on how to identify intentional / unintentional lies – misstatements made by witnesses, claimants and / or applicants for employment. Enjoying one-on-one interaction and being a student of human behavior are key pre-requisites to success. Advance preparation and question planning is also an

Modern day statement analysis was pioneered by the FBI starting in the 1970’s.  Their researchers first determined what a truthful statement typically contained and then what deviations were indicators of potential lies. My last Newsletter provided an introduction to analyzing written statements for truthfulness noting that these types

Whether analyzing a social media comment, a written statement relating to litigation, an insurance claim, an application for employment or any type of written evidence, you should always be looking for certain “red flags” that can signal an untruth. Some of the most obvious include; When a

Interviewing is the most skillful component of any investigation! Whether you are engaging in a routine or suspected fraudulent claim inquiry, questioning someone under oath, screening someone as a new-hire or for promotion or if you are gathering information for a business deal or a personal issue,

In our last Blog, Part 15, you were introduced to deception detection expert Pamela Meyer who is a Certified Fraud Examiner (CFE) and an expert and leader in the field of detecting physical, verbal and written deception patterns. Her research has found that trained “liespotters” can identify

The two best ways to identify lying are, first, understand and appreciate that it occurs frequently. Raising awareness and recognizing the threat is critical. Second, embrace training that will help you recognize warning signs, and then employ detection techniques when you review, prepare and question! German philosopher

Great listening skills are just one spoke in an interviewer’s wheel. Listening is integral to the whole process, but follow up is essential to proceed to the truth. Here are some of the most important follow up techniques to add to your toolbox: Show Encouragement! When your

Whether taking a statement under oath, conducting a non-accusatory interview, a job related screening or engaging in a business related or casual conversation, recognize that a significant percentage of those being questioned will intentionally edit, exaggerate, minimize and / or misrepresent something. One of the best ways

In a previous RNI Newsletter topic relating to nonverbal behaviors, I referenced psychologist Paul Ekman who has spent his career examining the relationship between facial expressions and deceptive remarks. As a student of the art of interviewing, you should be aware of his key findings: Facial expressions